not sure where to find this option.

When i have Administrator rights and i want to add ticket from an email i get the popup and see Status

When i do not have Administrator rights and i want to add ticket from an email i don't see the Status option.
i have to set that after i created the ticket.

the user is in the support profile.

see attachements

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I tried import some comments and I wish formatted a new line in middle at originally text

I tried include a "/n" but not working

There any special character when I can use for do that?

When i have a ticket in corebos and i want to respond to that ticket using email
the email is send to the customer but also to the account that has send the email.

for me it is enough that the customer gets the email and not the user who has send it through corebos.
because in corebos you can see the mail under contacts/tickets

is there a way to only send the email to the customer ?

I'm getting a strange error when I attempt to perform a git pull to get the latest changes to CoreBOS.

I was able to create a custom file and translate most of the terms I needed

Only these terms, associated with the project tasks, did not work and I could not find the corresponding label

It seems that they are compounded by other terms, is this?

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How I can use a translating module to change, for example name module in only one installation ?

I means I don't wish change name of module for all, but only for one client

Is possible?

I tried import some tasks, but system not created a task into a contact

System create one new contact registry ( empty ) for each task in spreadsheet.

I setting a Contact Name for in step 3 with merged option



What I do wrong?

I wish changed this value, for include/language/pt_br.lang.php

'LBL_HERE' => 'Clique aqui',

In project module, I wish translated name of modules showing in related tab

How I can translated this?

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I have the following setup:

• People of the sales profile convert quotes to salesorders
• In salesorders, there is a picklist called 'Goods ordered', which has two values: Yes and No
• I have a business map in place that sets a CONST value for that field when a quote in converted to a salesorder. This defaults the picklist to 'No'
• The field is hidden from the sales profile, since they have nothing to do with that
• The picklists' default value is 'No'