06-27-2017, 03:56 PM
Hi All,
I've been wondering about this for a little while trying to figure out exactly how to intelligently ask this question: Is there a way to capture client responses to trouble-ticket notifications?
I've seen that other systems do this, but it's not clear as to how they're doing it, so I'm not exactly certain if this should be a workflow thing or what. Any ideas?
I've been wondering about this for a little while trying to figure out exactly how to intelligently ask this question: Is there a way to capture client responses to trouble-ticket notifications?
I've seen that other systems do this, but it's not clear as to how they're doing it, so I'm not exactly certain if this should be a workflow thing or what. Any ideas?
Mark
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]