11-22-2017, 09:14 PM
(11-16-2017, 03:22 PM)joebordes Wrote: Did you receive the initial email with the password for this user?
That is the problem. I thought that the user would have direct access to customer portal, and since the mail server was not configured correctly, the mail was not received, and the user can´t log in. Resolved! Thank you, Joe