03-12-2018, 12:30 PM
I tried configure one mailbox, for all email Unread to created a new ticket for Support Group
But without success.
Even after scanned read completed, email still unread and ticket not created.
I created a rule with check only a 'To' for each message.
I do wrong?
But without success.
Even after scanned read completed, email still unread and ticket not created.
I created a rule with check only a 'To' for each message.
I do wrong?
Ranieri
eCRM Web
eCRM Web