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Mobile user get white screen after login
#7
(11-03-2018, 08:48 PM)joebordes Wrote: I'm sorry but there is no error in that file and I can't reproduce the issue.

I see that the variable it is trying to access is saved in the PHP session variable for that user. Try clearing the PHP session variables maybe it is some rare case with that being corrupt and not being able to clean it up.

 I delete all session files and try to login again. A new session file was created that look valid:


Quote:_authenticated_user_id|s:1:"9";__HTTP_Session_Expire_TS|i:1541397736;__HTTP_Session_Idle_TS|i:3600;loginattempts|i:0;username|s:3:"USER-NAME-REMOVED";password|s:8:"REMOVED";language|s:5:"en_us";user_tz|s:3:"UTC";_MODUL

ES|a:1:{i:0;O:22:"crmtogo_UI_ModuleModel":1:{s:4:"data";a:7:{s:4:"name";s:16:"ServiceContracts";s:5:"label";s:17:"Service Contracts";s:6:"active";s:1:"1";s:8:"ordernum";s:2:"17";s:6:"userid";s:1:"9";s:2:"i
d";s:2:"25";s:8:"isEntity";b:1;}}}lvs|a:1:{s:8:"HelpDesk";a:1:{s:8:"viewname";s:2:"71";}}



again got this PHP error in the log:


Quote:PHP Fatal error:  Call to a member function label() on boolean in /mnt/2bck/crm/cqmtech/Smarty/templates_c/f3e8ee7270cb8098d4eff6bd5b57ca8ba1db8219_0.file.ListView.tpl.php on line 27

Please note that I have two block users. I'm afraid that the other user will be block for the same unknown reasone.
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RE: Mobile user get white screen after login - addady2 - 11-04-2018, 06:11 AM

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