07-10-2019, 04:08 PM
Hi All,
I'm sitting here wondering about something. I'd like to add another block to the support ticket: specifically a notes block that would allow me to enter notes on the ticket rather than entering this information into the comments section or the solution section. Is this possible? And if I did add this section would a new field of magically created in the database to support this and hold the information entered on the form?
thanks,
I'm sitting here wondering about something. I'd like to add another block to the support ticket: specifically a notes block that would allow me to enter notes on the ticket rather than entering this information into the comments section or the solution section. Is this possible? And if I did add this section would a new field of magically created in the database to support this and hold the information entered on the form?
thanks,
Mark
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]
[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]