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Prevent HelpDesk from updating ServiceContract
I recently started working with the ServiceContracts module and noticed that when you create a HelpDesk ticket from the ServiceContract, it'll use the time 'spent' to the ticket to update the time spent on the servicecontract. I don't want that, I use Timecontrol to do that. I was hoping this was some workflow on HelpDesk, but it seems it's hidden somewhere.

Do we have a way to control this default behaviour? Or should I create a PR with a Global Variable

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Prevent HelpDesk from updating ServiceContract - Guido1982 - 11-04-2019, 11:03 AM

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