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Notes Block on Support Ticket
Hi All,

I'm sitting here wondering about something. I'd like to add another block to the support ticket: specifically a notes block that would allow me to enter notes on the ticket rather than entering this information into the comments section or the solution section. Is this possible? And if I did add this section would a new field of magically created in the database to support this and hold the information entered on the form?


[i]If I could work while on horseback that's where I'd be doing it. There's nothing like riding... Gives new meaning to the phrase, ride to live... live to ride.[/i]

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Notes Block on Support Ticket - mweaver - 07-10-2019, 04:08 PM

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