Gendoc get the name of account_id

[addady2]

Hello,

I create document template to ticket. In my CRM the tickets are "Related To" contact (and not organization).
In that template I would like to embed also the contact organization name.

It let me embed {Contacts.account_id} which represent the internal number of organization.

Is there a way to embed the name of the organization, and any other data of this specific "account_id"


Thanks

[joebordes]

If I remember correctly, to go "down" more levels in GenDoc you use {foreach}, so the first thing I would try is something like

{foreach Contacts}
{foreach Accounts}
{accountname}
{/foreach}
{/foreach}

[addady2]

If I remember correctly, to go "down" more levels in GenDoc you use {foreach}, so the first thing I would try is something like

{foreach Contacts}
{foreach Accounts}
{accountname}
{/foreach}
{/foreach}

It fail, adding this code cause GenDoc to create partial odt until the code.
I tried to create simple example in using user demo in https://demo.coreboscrm.com/
but this user can't create ticket "You are not permitted to execute this Operation"

Please note that there is 1:1 relation between Ticket to Contact and between Contact to Account.

[joebordes]

If you read the documentation it says to do this when it needs to go from Inventory Details to products, please read that part of the documentation and make sure

[addady2]

If you read the documentation it says to do this when it needs to go from Inventory Details to products, please read that part of the documentation and make sure

I guess you mean this documentation:
http://corebos.com/documentation/lib/exe...tation.odt

So in may case there is a way to do it ?

[joebordes]

I read the documentation and there is a paragraph that does something similar going from an Invoice to the related list of Contacts, but I am not an expert of GenDoc, I redirected your question to people with more knowledge than me about it, see if we can get an answer

[addady2]

I read the documentation and there is a paragraph that does something similar going from an Invoice to the related list of Contacts

Yes I read it too. Its not the same case. I my case it one link more.

[joebordes]

try it like this and let us know

Code:

{foreach Contacts}
{foreach Accounts}
{Accounts.accountname}
{/foreach}
{/foreach}

[joebordes]

Kiko fixed this issue today. Thanks for informing!

https://github.com/tsolucio/corebos/comm...e9ea90b800