Custom view - tickets from portal

[rslemer]

I wish select in custom view all tickets created from portal

I tried do the same default workflow, but this option not available in custom view

Testing with yes not working

Or portal not setting correctly this flag ...

[joebordes]

Maybe myccp doesn't support that field

[rslemer]

I think there any issue, because if not supported, workflow to sent a email not will worked too, right?

But system sent a email with each ticket opened in portal

[rslemer]

Filter not working, but system know tickets is opened from portal, because workflows works normally. How I can know what flag workflows is using ?

I think the portal code is turned obsolete because is not updated with a new features

Example:

Date format is not respected as same in setting in user
Tickets are setting to account, not to a contact ( since portal access is given for the contact, only )