Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
SLA - Created a new Business Map
#2
it would be somthing like this:

ServiceContracts2HelpDesk

Code:
<map>
 <originmodule>
   <originname>ServiceContracts</originname>
 </originmodule>
 <targetmodule>
   <targetname>HelpDesk</targetname>
 </targetmodule>
 <fields>
   <field>
     <fieldname>cf_xxx</fieldname>   {field on tickets: conclusion}
     <Orgfields>
       <Orgfield>
         <OrgfieldName>do operations with cf_yyy from servicecontract</OrgfieldName>
         <OrgfieldID>EXPRESSION</OrgfieldID>
       </Orgfield>
     </Orgfields>
   </field>
   <field>
    .....
   </field>
 </fields>
 </map>


http://corebos.org/documentation/doku.php?id=en:adminmanual:businessmappings:mapping

Let us know how it goes and please share the final mapping if you can.
Joe
TSolucio
Reply


Messages In This Thread
SLA - Created a new Business Map - rslemer - 08-22-2016, 11:40 AM
RE: SLA - Created a new Business Map - joebordes - 08-22-2016, 11:55 AM

Forum Jump:


Users browsing this thread: 1 Guest(s)