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Custom view - tickets from portal
#1
I wish select in custom view all tickets created from portal

I tried do the same default workflow, but this option not available in custom view

Testing with yes not working

Or portal not setting correctly this flag ...

Sad


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Ranieri
eCRM Web
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#2
Maybe myccp doesn't support that field
Joe
TSolucio
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#3
I think there any issue, because if not supported, workflow to sent a email not will worked too, right?

But system sent a email with each ticket opened in portal
Ranieri
eCRM Web
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