Hello,

Is there a way to remove(disable) the QuickCreate from the main menu bar? Some users never use it and it may free up some space on the bar when needed.

Thanks

In the Action Picklist in the mail manager (where it says Related Records), it only has options to add records.
Is there a way to connect a received email to an existing record? or in other terms, add options like "connect to existing organization".

Hi I am trying to setup zoho mail in the smtp settings.
https://www.zoho.com/mail/help/zoho-smtp.html
but I keep getting this error everytime:
"Test Mail Status : : Mail could not be sent to the admin user. Please check the admin emailid/Server settings"

Server Name: ssl://smtppro.zoho.com:465
Username: Emailaddress
Password: Email Password
From Email: Empty/Have also tried the same email as username
Requires Authentication? yes

I have also tried setting up Gmail but it also doesn't work.
I have done it based on the inistructions here: http://corebos.com/documentation/doku.php?id=en:adminmanual:outgoingserver&s[]=smtp

Is there a known issue and solution for this?

Hi,
as I try to add members to a group that I created, The "members of Entity" list is empty.
It is not empty when I try to add users to a role. only empty when I try to add users to a group.

In case if the server info is needed,
I have upgraded the operating system, the php version is 7.4, all required and optional extensions are installed already.
Everything in the php.ini is already changed based on the requirements.

I am not sure what is going on, but certain bugs exist in my corebos and I cannot figure out why. If you look at the other issues I have created in Github (will do here as well), you will see what I mean.
My first installation of PHP was 7.0 thanks to Ondrej for removing all the updates for ubuntu 16.04 but now I upgraded to 18.04 and installed php 7.4. The issues still exist.
Everything else other than the issues I created are working fine, so I'm not sure if the issue is coming from a missing extension or something.
I would really appreciate your support.
Thanks,

Hello,

I would like to implement auto ticket update like explain in this video:

https://www.youtube.com/watch?v=OjmMPHbxYHw

The problem it that my customer not receive the auto replay email that contain the Ticket ID.
The work-follow “Workflow for Ticket Change, not from the Portal” in active and there is no problem to send email from the CRM

What could be the problem?

Thanks

I'm building a piece of webservice where I'd like to get the field labels returned by the describe webservice call translated to the requesting user's language. Is there a way I can do that?

Hi all
i've coreBOS 8.0 (2aa8606cf20210902)
i've a problem (again) with Finding Relation in mail manager
when i try to attach an inbound email to an existing contact it doen't work.
Opnening Browser inspection i found this error


VM6211:1 Uncaught SyntaxError: Unexpected token S in JSON at position 0
at JSON.parse (<anonymous>)
at Object.<anonymous> (VM5980 MailManager.js:604)
at i (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at y (jquery.js:4)
at XMLHttpRequest.c (jquery.js:4)
(anonymous) @ VM5980 MailManager.js:604
i @ jquery.js:2
fireWith @ jquery.js:2
y @ jquery.js:4
c @ jquery.js:4
XMLHttpRequest.send (async)
send @ csrf-magic.js:52
send @ jquery.js:4
ajax @ jquery.js:4
mail_associate @ VM5980 MailManager.js:598
mail_associate_actions @ VM5980 MailManager.js:663
onchange @ index.php?action=index&module=MailManager:1
ListPicker._handleMouseUp @ unknown

For Your Knowledge, perhaps is my vps iussue:
to send email i have to change in file class.phpmailer.php:769
public function isSMTP()
{
$this->Mailer = 'sendmail'; /* original was smtp */

have a nice day
Lorenzo

Hello,

It there any paln to support incoming whatsapp message to tickets?

This integration https://corebos.com/documentation/doku.php?id=en:integrations:whatsapp
is only to send messages from the CRM

Some situations need confirmation of user are for certify or authorize user confirm changes, for example, in data more private

or in another situation, some sensitive data could be necessary user with more hierarchy of logged user authorize thats changes

I suggest, system implement, that, in this cases, system "block" screen and ask for a password or user and password to release changes.

with a modal screen, or pop up.

Today in coreBOS when that's situation, I means when profile has many restritions, not possible one user started changes and another user only authorize that

Good morning everyone.

Hoping you are very well.

Joe Bordes would like to know if you have a module similar to that of mentioning users with @Gabi for example.

Or it is possible to use in version 7.0 coreBOS the one from its4you /vtiger-extensions/mention-users/

I remain attentive to your comments

First of all, Thanks

Greetings!