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  Font error when sending email with workflow
Posted by: phongkni - 04-20-2019, 04:43 AM - Forum: Administrator Support - Replies (2)

I setup send email automatically with workflow, email received font error as attached file.
Only error on iphone devices.
Language is Vietnamese.
How to fix this problem

PS: When opening email to read the details, there is no font error.



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  [ solved ] Error converting lead
Posted by: rslemer - 04-18-2019, 03:38 PM - Forum: Administrator Support - Replies (2)

When I try converting a lead, system shows a error message

Appears a error in portal function but portal not activated



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  Error message when selecting email templates to send emails
Posted by: phongkni - 04-18-2019, 10:47 AM - Forum: User Support - Replies (11)

Error message when selecting email templates to send emails from modules Leads, Contacts, Organizations
Please help me.



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  Integration Asterisk
Posted by: rslemer - 04-17-2019, 03:52 PM - Forum: Administrator Support - Replies (1)

Today system fix for integration ( extension ) in Asterisk need set a SIP protocol

For security and performances reasons, I wish use a IAX protocol

How I can choose IAX protocol, instead of SIP protocol ?

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  Issue with updating after clean install
Posted by: gaardam - 04-16-2019, 11:16 PM - Forum: Administrator Support - Replies (6)

Hi All,

I have just completed a clean install of corebos and have run into some issues when trying to run the coreBOS Updater. Hoping someone can point out what I am missing..

Specs of machine.
Ubuntu 18.04
PHP 7.2
MySQL  14.14

I run the install following the guide, roughly:
git clone ..
set permissions
run the web install (all requirements are met)
run bettersafe.sh

This gives me a working corebos install.

I then try and run coreBOS updater:
Load Updates
Apply All

Most of the updates appear to install successfully, some with errors - I read that there is an issue with caching and updates, so I hit 'Apply All' a few times. Some additional updates are installed.

I then end up with 4 updates with errors.

Code:
Update cbupd-0000044: DefineGlobalVariables::DefineGlobalVariables
Define new global variables
Error : result is not an object

Update cbupd-0000080: cbMapAddMapTypes::cbMapAddMapTypes
Define new Business Map types
Error : result is not an object

Update cbupd-0000276: addChgPWDEmailTemplate::addChgPWDEmailTemplate
creation of change password email template
Error : Permission to perform the operation is denied

Update cbupd-0000277: migrateemailtemplates::migrateemailtemplates
Migrate EMail templates
Error : Permission to perform the operation is denied for name

I notice that there are now some extra custom modules installed (Generate Documents, Merge Labels, Message Templates, Message and Pulses)

When I attempt to go into Messages, Message Templates or Pulses, I get a Fatal Error:

Code:
Fatal error: Uncaught WebServiceException:
Permission to perform the operation is denied for name in /var/www/html/corebostest/include/Webservices/VtigerWebserviceObject.php:48
Stack trace:
#0 /var/www/html/corebostest/include/Webservices/Utils.php(492): VtigerWebserviceObject::fromName(Object(PearDatabase), 'cbPulse')
#1 /var/www/html/corebostest/modules/CustomView/CustomView.php(77): vtws_getModuleHandlerFromName('cbPulse', Object(Users))
#2 /var/www/html/corebostest/modules/CustomView/CustomView.php(66): CustomView->getMeta('cbPulse', Object(Users))
#3 /var/www/html/corebostest/modules/Vtiger/ListView.php(73): CustomView->__construct('cbPulse')
#4 /var/www/html/corebostest/modules/cbPulse/ListView.php(10): include_once('/var/www/html/c...')
#5 /var/www/html/corebostest/modules/cbPulse/index.php(13): include_once('/var/www/html/c...')
#6 /var/www/html/corebostest/index.php(485): include_once('/var/www/html/c...')
#7 {main} thrown in /var/www/html/corebostest/include/Webservices/VtigerWebserviceObject.php on line 48

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  pdf maker for coreBOS
Posted by: rslemer - 04-16-2019, 09:45 PM - Forum: Administrator Support - No Replies

I created a new document, and the first page is a banner

Problem is, pdf maker, count this banner as the page 1, and I need, page count start, in page 2, that is, ignoring a first page

I try to ask how do that, in its4you, too

Anybody can help me do that?

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  [ solved ] Dynamic fields
Posted by: rslemer - 04-16-2019, 12:24 PM - Forum: Administrator Support - Replies (1)

There any solution for dynamic fields in coreBOS?

I wish, show or hide same fields, based in select or not a value in list or check box, for example

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  Calendar module not load Todos
Posted by: phongkni - 04-16-2019, 10:47 AM - Forum: Administrator Support - Replies (3)

With the latest update, calendar module does not load ToDos or day events
Please help me.



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  Simulate value for payments
Posted by: rslemer - 04-15-2019, 09:31 PM - Forum: Administrator Support - Replies (5)

I have a situation

My user need simulate a final value in payments, depends on a kind of payments ( because your costs )

Example

If payments in cash, not is necessary calculate a cost and not is necessary, in negotiation, any value in consumer final value for payments

But if, payments will be Credit Card ( and in Brazil is possible divide total value in month payments ) has a cost for this

In this case, user needs, simulate, various values with client ( normally in phone call )

What kind of solution, we can be suggest me, for create a special block ( without save a registry ) for this kind of problem

In fact, for use, the better is a button like as calculator, when you can put all values and system get a final value for a amount in payments ( but I think it is is most of complicated ... )

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  encrypted pdf
Posted by: rslemer - 04-14-2019, 04:12 PM - Forum: Administrator Support - Replies (1)

There any solution for gerated a encrypted pdf in coreBOS ?

In Brazil there a LPGD similar a GDPR for Europe

Send a normal PDF in email attached, make the possibility any user obtain a client information, and this is not a best practice

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