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  Automatically filling relation type fields when creating a record from a related one
Posted by: gedas - 09-08-2020, 06:37 AM - Forum: Administrator Support - Replies (4)

Hi,

We are trying to define a Business Mapping that would automatically fill some of the fields on a new record when creating a new record from a related one (i.e. Asset -> Support Ticket; Sales Order -> Purchase Order).
This works fine with Text type fields, however, we cannot make this work for Relation type fields on the creating record.

What would be the proper way to do this to make it work?

Example: we need the Mapping to fill the "Asset" field (cf_713) in the Support Ticket record with the Asset name when creating Support Ticket from Asset. "Asset" field (cf_713) is relation type. Map name is Assets2HelpDesk.

<map>
<originmodule>
 <originid>40</originid>
 <originname>Assets</originname>
</originmodule>
<targetmodule>
 <targetid>13</targetid>
 <targetname>HelpDesk</targetname>
</targetmodule>
<fields>
   <field>
   <fieldname>cf_713</fieldname>
   <Orgfields>
     <Orgfield>
       <OrgfieldName>assetname</OrgfieldName>
       <OrgfieldID>FIELD</OrgfieldID>
     </Orgfield>
    </Orgfields>
 </field>
</fields>
</map>

Many thanks.

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  Increase the height of the description field
Posted by: addady2 - 09-06-2020, 08:11 AM - Forum: Administrator Support - Replies (4)

Hi,

I want to increase the height of the description field when in full edit mode.

I previous version of Corebos I did it by modify themes/softed/style.css height parameter in the textarea section:

Code:
textarea {
       width:95%;
       height:70px;   <<<<<<<<<<<<<<<<<<<<
       border:1px solid #dadada;
}

Now in the new version that have new UI everything change and I'm lost.

Could you please give me some direction in which file/section to do it.

Thank you

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  Can we block conversion of records to other types?
Posted by: Guido1982 - 09-04-2020, 11:35 AM - Forum: Administrator Support - Replies (1)

I'm currently removing some 'ADD' buttons in related lists since we want to block some paths of creation. So for instance, we want to enforce users to create invoices from salesorders and very much prohibit them from creating invoices directly from accounts. Now I think removing the ADD button should be enough, but I was just wondering if we have some stronger way of enforcing (and prohibiting) certain paths of record creation/conversion.

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  web based shortcut to create trouble ticket for specific product or contact
Posted by: slechaix - 09-03-2020, 06:50 PM - Forum: coreBOS Development - Replies (1)

Hello,

I see here http://corebos.com/documentation/doku.php?id=en:adminmanual:faq#is_there_a_way_to_make_a_short that it is possible to create a direct link to add a trouble ticket for a specific asset.
Is it possible to do that for a Contact or Product ?
I tried but no success. In my case I would like to click on a link that open a new ticket with both contact and product specifically selected.
If not possible natively I suppose I have to use some web services.

Thanks.
Steve

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  Cambio de ubicacion (DNS)
Posted by: JesusPC - 09-03-2020, 09:19 AM - Forum: International - Replies (3)

Hola

Encantado con coreBOS usándolo desde hace años.
La cuestión es que uso el nombre DNS que apunta a mi IP Pública con varios servicios a la vez (coreBOS, Conexiones remotas, etc) y necesito cambiar el servicio de ubicación, IP nueva, distinta.

¿Como puedo realizar el cambio sin morir en el intento?
es decir, ahora uso servidor.midominio.com y quiero usar por ejemplo corebos.midominio.com.

Las imágenes, firmas, etc. enviadas por correo apuntan a ese DNS.

Supongo que debería ser alguna utilidad capaz de renombrar todos los enlaces de la base de datos y apache. Lo que ya se ha enviado a clientes y empleados, dejará de funcionar el enlace, imágenes, etc., pero eso ya entiendo que no tiene solución...

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  ModTracker error when adding comment
Posted by: slechaix - 09-02-2020, 09:39 PM - Forum: Modules/Extension Support - Replies (2)

Hi,
does someone have this error and corrected it ?

I use modtracker to track any change on modules like Tickets, it works well when modifying any field but it's not working as soon as I insert a comment.

Code:
Uncaught SyntaxError: JSON.parse: unexpected character at line 2 column 1 of the JSON data
    showhistory http://cbprdtest/modules/ModTracker/ModTrackerCommon.js:139
    jQuery 6
    showhistory http://cbprdtest/modules/ModTracker/ModTrackerCommon.js:134
    <anonymous> javascript:ModTrackerCommon.showhistory('223451'):1
ModTrackerCommon.js:139:27
    showhistory http://cbprdtest/modules/ModTracker/ModTrackerCommon.js:139
    jQuery 6
    showhistory http://cbprdtest/modules/ModTracker/ModTrackerCommon.js:134
    <anonyme> javascript:ModTrackerCommon.showhistory('223451'):1

httpd error log:
Code:
PHP Fatal error:  Call to a member function getFieldLabelKey() on string in /var/www/html/corebos/modules/ModTracker/core/ModTracker_Field.php on line 25, referer: http://cbprdtest.viti.pf/index.php?module=HelpDesk&parenttab=ptab&action=DetailView&record=223449

Thanks for your help

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  Error installing cbupdater
Posted by: slechaix - 08-28-2020, 07:06 PM - Forum: Administrator Support - Replies (1)

Hello,

I'm trying to migrate from CB5.5 to CB8.
I have this error at the end of the script when I ran installupdater.php (please check attachment).

Should I worry about it ?

Thanks for your help



Attached Files
.pdf   instalupdater_log.pdf (Size: 74.28 KB / Downloads: 1)
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Tongue Suggested - send schedule report to all user emails
Posted by: rslemer - 08-26-2020, 03:57 PM - Forum: Administrator Support - No Replies

Today, when report was scheduled to send to user, system only uses a principal email

I suggest possibility send email to another emails in users preferences too

I think will good idea the created a new global variable to specify what emails fields should be use ( and maintanin back compatibility )

Ex
GV - sendEmailUser - list of files, email, otheremail, customEmail

Report will be sent for all emails

I had this conversation with Joe and him have explain today is not supported

I registry my ideia here in forum too



Attached Files Thumbnail(s)
   
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  business maps/validations/ notDuplicate validation on UI10 field
Posted by: Svemar - 08-26-2020, 07:14 AM - Forum: Administrator Support - Replies (6)

Hello,
I am trying to implement the map to prevent saving the product witch already exist for the the vendor. So I want to check that there is no saved product with particular vendor_part_no AND particular Vendor name.
I tried the following map, but it does not allow to save product whit the same the vendor_part_no BUT different vendor.
Could you please guide me?

<map>
<originmodule>
<originname>Products</originname>
</originmodule>
<fields>
<field>
<fieldname>vendor_part_no</fieldname>
<validations>
<validation>
<rule>notDuplicate</rule>
</validation>
</validations>
</field>
<field>
<fieldname>vendor_id</fieldname>
<validations>
<validation>
<rule>notDuplicate</rule>
</validation>
</validations>
</field>
</fields>
</map>

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  Migration from vTiger 5.4 to Corebos 8
Posted by: slechaix - 08-24-2020, 07:54 PM - Forum: Administrator Support - Replies (2)

Hi,

I would like to know if someone already tried to migrate data from one server with vTiger 5.4 or CB 5.x to latest Corebos version by doing a soft migration.
My idea is to keep my vTiger 5.4 server which is used in production working until my new Corebos server is ready.
When all my tests on my new CB server is done, I want to copy all missing/newer data to my CB server then put it live in production.
My CB server has been created from a clone of my VT server then upgraded to CB8 and I prefer not to do it again.

There will be only data in these modules to copy:
- Contacts
- Products
- Leads
- HelpDesk

Of course I need to keep the relation between an entry in Contact and Products for example.

Thanks for your help
Steve

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