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Sad Problema con flujos de trabajo y campo tipo imagen
Posted by: garenas - 11-17-2020, 04:33 AM - Forum: Spanish - Replies (1)

Buen día a todos.

Quisiera saber si me pueden apoyar, estoy programando algunos flujos de trabajo, en mi primer modulo agregue 3 campos tipo imagen (esto para adjuntar archivos) en el flujo utilizo la tarea crear entidad con la cual necesito crear un registro en otro modulo con la misma información capturada en el primero incluyendo los archivos adjuntos, sin embargo al crear el registro en el primer modulo (Con esta condición cree el flujo de trabajo) me arroja el siguiente mensaje:

Sorry! Attempt to access restricted file.
We are looking for this file path: modules//.php
We are looking here:
Real file path:
Root dir path: /var/www/html/instanciacorebos/


Existe alguna limitante que no permite programar de esta forma el flujo de trabajo ? o no estoy tomando en cuenta alguna configuración

De antemano agradezco sus comentarios.

Saludos.

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  Report Module - Export Tools- pdf, excel, csv
Posted by: global.da - 11-17-2020, 02:17 AM - Forum: Modules/Extension Support - Replies (3)

How can i place the export tools to other users.
i can see it only to administrator



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  Concatenate values from related list
Posted by: radu - 11-12-2020, 12:34 AM - Forum: User Support - Replies (8)

Hello,

Is it possible to concatenate all the values in a specific field from all the relations in a 1-many relationship and save them in a field? for example I want to concatenate all the subjects of the task projects related to a certain project in it's description textbox. I tried to use the aggregation workflow function but it doesn't seem to do that.
Thanks

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  ISSUE IN INSTALLING/UPDATING LAST VERSION
Posted by: inspectorflint - 11-04-2020, 03:30 PM - Forum: Administrator Support - Replies (4)

Hello

I am trying to install a new installation of corebos's last version but, cloning the git´s repository, and after fill the data of database and admin user , instalation stops and show this message:

Fatal error: Uncaught Error: Call to a member function FetchRow() on bool in /homepages/18/d578145843/htdocs/coreboslast/corebos/include/database/PearDatabase.php:650 Stack trace: #0 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/expression_functions/loadfromDB.php(18): PearDatabase->fetch_array(false) #1 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/expression_engine/VTExpressionEvaluater.inc(447): include_once('/homepages/18/d...') #2 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/expression_engine/include.inc(12): require_once('/homepages/18/d...') #3 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/VTSimpleTemplate.inc(13): require_once('/homepages/18/d...') #4 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/VTEntityCache.inc(11): require_once('/homepages/18/d...') #5 /homepages/18/d578145843/htdocs/coreboslast/corebos/modules/com_vtiger_workflow/VTWorkflowM in /homepages/18/d578145843/htdocs/coreboslast/corebos/include/database/PearDatabase.php on line 650


If I try to udpate older version, at the same moment shows the same error:

Fatal error: Uncaught Error: Call to a member function FetchRow() on bool in /homepages/18/d578145843/htdocs/corebos8/corebos8/include/database/PearDatabase.php:650 Stack trace: #0 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/expression_functions/loadfromDB.php(18): PearDatabase->fetch_array(false) #1 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/expression_engine/VTExpressionEvaluater.inc(447): include_once('/homepages/18/d...') #2 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/expression_engine/include.inc(12): require_once('/homepages/18/d...') #3 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/VTSimpleTemplate.inc(13): require_once('/homepages/18/d...') #4 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/VTEntityCache.inc(11): require_once('/homepages/18/d...') #5 /homepages/18/d578145843/htdocs/corebos8/corebos8/modules/com_vtiger_workflow/VTWorkflowManager.inc(12) in /homepages/18/d578145843/htdocs/corebos8/corebos8/include/database/PearDatabase.php on line 650

What can be the problem? Thank you

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  Workflow task to change field back to what it was
Posted by: Guido1982 - 11-03-2020, 01:01 PM - Forum: Administrator Support - Replies (2)

I have a request that I think I could code or that maybe already exists. The user wants to activate a workflow task that, under certain circumstances at least, reverts a field to its previous state. Of course the modtracker should be enabled for this field but is that case, could it be done?

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  The last modified user in the history and webservice calls
Posted by: Guido1982 - 10-29-2020, 08:37 AM - Forum: coreBOS Development - Replies (3)

I have a problem with saving records either through the vtlib API or the webservice API (both, to be exact). The problem is that when I make a change that is invoked by a certain user, the 'last modified by' user mostly switches to me (as first admin user). When you look at the history entries, you'll see entries that say (Person A (admin) changed this and that and made Person B the last modified user), which is wrong since if it is Person A that made the change, that person should be the last modified one.

I know that we can (and should) sometimes switch to an admin user when we make changes through the code, but in many cases, I don't do that (do webservice calls do that?) and still it looks like it is being done somewhere nonetheless. This is a pity since it creates entries in the history panel that are confusing and sometimes plainly incorrect.

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  Can't get sending mails use the correct sender
Posted by: Guido1982 - 10-28-2020, 03:54 PM - Forum: coreBOS Development - Replies (1)

I set the outgoing server for a specific user through the new Utilities module and tried a sending a mail through the workflow system. When I reply to the e-mail it tries to reply to both the reply-to address I set in the workflow and the e-mail address I set in the general outgoing server settings (so not the Utilities one). That second address is a no-reply so every time the users that want to reply and do so unknowingly to a noreply address receive a non delivered errormessage.

Is there some other setting I need to set to make the system send from the user-based account?

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  Report: Transferred to user X by who?
Posted by: addady2 - 10-25-2020, 12:36 PM - Forum: Administrator Support - Replies (3)

Hi,

I would like to create report regarding Ticket assign to user X. the report should show who (crm user) transfer the ticket to user X.

This information exist in the "Tikect history" (attach screen shut).

How can I do it?
Do I need to enable ModTracker for this?



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  Blank popup contacts
Posted by: Merchant - 10-21-2020, 08:45 AM - Forum: Modules/Extension Support - Replies (2)

When i want to add a contact to the helpdesk a blank popup is showing up.

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  Timecontrol - How to generate Total Hours Summary
Posted by: global.da - 10-21-2020, 03:45 AM - Forum: Modules/Extension Support - Replies (6)

How can i generate a graph summarizing the all assigned user total hours in a month?

what is being capture is the total of tickets per user not the total hours per user (image 1)

if i filter only one user, what is being captured is the qty of the hour e.g. 1hour - 9pcs, 2hours - 3pcs.(image2)

what i want is one assigned user , his total hours is one month. e.g user1 - 90hours, user2 - 50hours, user3 - 25hours etc..

thank you for your assistance



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