09-12-2019, 08:01 AM
(This post was last modified: 09-12-2019, 08:01 AM by omarllorens.)
Hi.
In email template you can convert the ticket_no variable on a hyperlink adding the detailveiw url.
Look the next gif to see how you can do it.
In email template you can convert the ticket_no variable on a hyperlink adding the detailveiw url.
Look the next gif to see how you can do it.