09-12-2019, 11:15 PM
thank you omarllorens
what i mean is go directly to that ticket page itself
considering we have the conditions set in workflow
e.g.of the direct ticket page there is a record number at the end due to the conditions set in the workflow
index.php?module=HelpDesk&parenttab=ptab&action=DetailView&record=30810
index.php?module=HelpDesk
what i mean is go directly to that ticket page itself
considering we have the conditions set in workflow
e.g.of the direct ticket page there is a record number at the end due to the conditions set in the workflow
index.php?module=HelpDesk&parenttab=ptab&action=DetailView&record=30810
index.php?module=HelpDesk