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  cannot view document in customer portal
Posted by: gongsl - 06-12-2014, 01:21 AM - Forum: Open Discussions - Replies (9)

my OS is windows 7. I installed the vtigher 5.4 without changing any code. When it comes to the CRM system,I add one people in CONTACTS module, upload one txt file in document module and add a ticket in trouble ticket module for testing.Then I paste the customer portal enclosed in the attachment in the vtigerCRM directory and change the config.inc and portalconfig files for configuration. After I receive the userID and password.I just follow the instruction listed as follow:https://wiki.vtiger.com/index.php/Customer_Portal#Video_Tutorial
Finally, I can login as a contact member created before in CRM system.

In customer portal,The ticket I created in CRM system is listed in the ticket module.The problem is I cannot see any record in the documents module no matter who uploaded the file.By the way,except the configuration,I do not change any code.i don't know how to connect the contact with document

WIsh you can help me
Thank you


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  Refused to set unsafe header "Connection"
Posted by: polanskiman - 06-11-2014, 05:49 AM - Forum: Administrator Support - Replies (1)

Not entirely sure what this means, but I keep getting this error in Safari's Web Inspector:

Refused to set unsafe header "Connection"
setRequestHeader ([native code], line 0)
setRequestHeaders (prototype.js, line 721)
request (prototype.js, line 690)
initialize (prototype.js, line 668)
(anonymous function) (prototype.js, line 20)
ActivityReminderCallback (general.js, line 3175)
(anonymous function) (index.php, line 1634)

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  Error in commit
Posted by: playman - 06-10-2014, 06:45 AM - Forum: coreBOS - Replies (1)

Hi all,

The following commit has an error, when you are trying to generate a Report, the query fails:

<!-- m --><a class="postlink" href="https://github.com/tsolucio/corebos/commit/362f25b515d27292d4572cac092ca43ec5ae761f">https://github.com/tsolucio/corebos/com ... 3ec5ae761f</a><!-- m -->

the solution is add a space at start like this (between $query = and " left join...):

left join vtiger_currency_info as vtiger_currency_info$secmodule on vtiger_currency_info$secmodule.id = vtiger_salesorder.currency_id";
if(($type !== 'COLUMNSTOTOTAL') || ($type == 'COLUMNSTOTOTAL' && $where_condition == 'add'))
       $query .=" left join vtiger_inventoryproductrel as vtiger_inventoryproductrelSalesOrder on vtiger_salesorder.salesorderid = vtiger_inventoryproductrelSalesOrder.id left join vtiger_products as vtiger_productsSalesOrder on vtiger_productsSalesOrder.productid = vtiger_inventoryproductrelSalesOrder.productid left join vtiger_service as vtiger_serviceSalesOrder on vtiger_serviceSalesOrder.serviceid = vtiger_inventoryproductrelSalesOrder.productid";
$query .=" left join vtiger_groups as vtiger_groupsSalesOrder on vtiger_groupsSalesOrder.groupid = vtiger_crmentitySalesOrder.smownerid

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  ModTracker works?
Posted by: playman - 06-09-2014, 02:36 PM - Forum: Open Discussions - Replies (6)

Hi all,

I was testing modTracker (module that I had never dig in it) and I found that dont works, and its impossible to works with the following:

-When you activate one module to be tracked, vTiger adds a Link to module:

https://github.com/tsolucio/corebos/blob/master/modules/ModTracker/ModTracker.php - line 130.

The problem inside this function is $sequence values empty (and not 0), phpMyAdmin returns the following:

#1366 - Incorrect integer value: '' for column 'sequence' at row 1

So, my concern is if nobody notices this, or is just nobody uses this module...


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Posted by: polanskiman - 06-05-2014, 04:18 AM - Forum: Open Discussions - Replies (23)

This Department Field 30 character limitation is really a F* up thing. Don't mean to be vulgar or rude here but I need to vent my frustration somewhere. Vtiger forum would probably be more appropriate to say this since this is Vtiger's legacy, but anyways since I am using Corebos I guess ultimately this is the best place.

Anyways, I've applied the 230 characters fix to the database so for future contacts everything should be fine, but for the 3000++ contacts I've previously imported there is no quick fix to this and I need to manually update each contact at a time now. Unfortunately I didn't see this before and unfrotunately I can't reimport the database now since it has entered the production stage for over a week now and many other contacts have been either added and old ones updated. Sigh! <!-- s:x --><img src="{SMILIES_PATH}/icon_mad.gif" alt=":x" title="Mad" /><!-- s:x -->

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  Updating corebos with commited fixes to master branch
Posted by: polanskiman - 06-05-2014, 02:47 AM - Forum: Administrator Support - Replies (5)


I have seen a certain amount of fixes have been commited to the master branch of Corebos. I would like to know what procedure I should follow to apply those fixes to my installation witout needing to download the whole application again. Of course, I am refering on how to do this through github since that's what you advice me to do.


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  Updating record with new Organization
Posted by: polanskiman - 06-04-2014, 05:31 AM - Forum: Administrator Support - Replies (21)

Beofre I open a ticket in <!-- m --><a class="postlink" href="http://corebos.org/development">http://corebos.org/development</a><!-- m --> I would like to know whethere this is a bug or is intended. Here is my probem:

I have a record with all sort of information in it including address information. I noticed that the organization name linked to that contact is not the good one so I create a new Organization record with only the Organization name for now. I go back to my contact record to edit the organization name. I select the new organization that I created but then when I look at the contact record Address Information, all has been blanked out.

Is that intended? That doesn't look right to me to delete the user address information without even warning the user.

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  postgresql support
Posted by: saidmsl - 05-31-2014, 03:43 AM - Forum: Open Discussions - Replies (2)


do you plan to support postgresql also ?

have a look of what already done : <!-- m --><a class="postlink" href="https://bitbucket.org/thomashii/vtigercrm-5.4-for-postgresql/overview">https://bitbucket.org/thomashii/vtigerc ... l/overview</a><!-- m -->


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  PBX Manager
Posted by: sycrows - 05-26-2014, 09:56 AM - Forum: Open Discussions - Replies (2)

Hello, any1 can give a hint on how to setup the PBX manager on vTiger 5.4.0 ?
I've activated the module, i've set up the credentials for Asterisk but it still doesn't turn the Phone Numbers as Links ( as it should ).
Do i have to touch the code or anything to get it working ?

Thanks in advance.

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  Modify record default view order
Posted by: polanskiman - 05-23-2014, 05:54 AM - Forum: Administrator Support - Replies (4)

As the title says, how can I modify the default view order of records.

Presently it resets itself when the user logs off. At loggon the default view order is reset to the account_no (organizations module) or contact_id (contact module). I assume this applies to all other modules too.

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