I have a client for whom I'd like to make a download available for via the documents inside CoreBOS. Is it possible to set the Max Upload size greater than 5MB? The size of the file is 2.7GB.

Morning All,

I've recently started experiencing an odd problem that doesn't affect all of the contact in CoreBOS, but does affect most. Notifications aren't making it to the contact listed on the account, or contact in Core. This is happening for:

• - tickets created
  - ticket updates (updated or status changed)
  - invoices sent
  - quotes sent
  

• - I do have a static IP address from my ISP...
  - I do have the proper rDNS entries registered for my domains with the ISP...
  

Hi all,

This is something I always forget about when I'm setting up the program and when I do remember about it - usually to correct some strange behavior related to time and date - I always have to lookup the correct setting to put into the config.inc.php file. So, I was thinking it would be great if there was a small bit included in the install, whether an upgrade or fresh install - that prompts for the location's timezone (would probably display as a selection list). The default setting is 'UTC', however in my case being in the America/New York, the setting would be 'UTC -05:00'.

By the way, since moving over completely to CoreBOS proper its very nice to have a CRM that, like Linux, simply works.

Hi,

does anyone have the vtlib code to add a field type image in organization?

Rgds

Afternoon,

I got a call this afternoon from a client to let me know she's getting an Ajax error when trying to view a trouble-ticket in the customer portal. I checked into it and was easily able to reproduce the error, so I was wondering what could be causing the problem. She was clicking on the view icon, however I noticed that clicking on the TT number of TT name resulted with the same error.

Attached Files

  CP-AjaxError_ViewingRecord.png (Size: 12.31 KB / Downloads: 1397)

Joe,

I know you helped with the 2 commits:
<!-- m --><a class="postlink" href="https://github.com/tsolucio/corebos/commit/d202c056ab7bebd2b5009eb34a156f1120f8eb7e">https://github.com/tsolucio/corebos/com ... 1120f8eb7e</a><!-- m -->
<!-- m --><a class="postlink" href="https://github.com/tsolucio/corebos/commit/4a40bf1c788f88ac881ec4cebbd6f3d4c8a7e818">https://github.com/tsolucio/corebos/com ... d4c8a7e818</a><!-- m -->

to allow null dates in advance filter as well as showing custom date fields in simple time filters

now I am experiencing this issue in the report module
screenshot
<!-- m --><a class="postlink" href="http://awesomescreenshot.com/0303wkce55">http://awesomescreenshot.com/0303wkce55</a><!-- m -->

you can see the pie chart is shadowed black and the horizontal chart is broken up

Hi,

i have tested the reportico integration, quite impressive , some suggestions :
- i have attached a config.php that will read the config.inc.php

- already create a project folder corebos with the config.php preloaded (and deny creation of a new project)
- set the project name to corebos when registering a report
- for administration, automatically login the admin (ie do not ask for the password) if user logged in corebos is an administrator
- put the smarty templates and templates_c under /corebos/Smarty/templates/modules/cbreportico
- maybe : scan the project folder an automatically populate the modules records
- maybe : save the content of the report in the db instead of in the xml file

rgds

Attached Files

  config.zip (Size: 2.53 KB / Downloads: 6)

Hi all,

Something that has been on my mind for a while is the trouble-ticket notification message. I'm wondering where the message template for this is located. I'd like to be able to customize this critter but I can't find where it's being generated. Anyone know the answer to this one?

This is something that as I remember has never really worked that well, but until getting everything upgraded today I hadn't really cared too much about. Now, it's driving me nuts... and it gets better.

• 1. trying to get the contacts first name, which according to coreBOS should be $contacts-firstname$ doesn't actually insert the name but just displays it as it's shown here.
  
  2. The Customer Portal notification message gets sent, but its displaying raw HTML in the message. I've recreated the template multiple times but the results are the same.

I finally got around to updating to coreBOS 5.5. (performed a migration from VT 5.4 to coreBOS 5.5)

Once I was satisfied I hadn't killed anything I got the customer portal from github. As far as I can tell it's configured correctly according to the installconfig.txt, but I'm getting an error I simply have no idea what to do with when I attempt to log into the CP: