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  [ solved ] issue for mail converter
Posted by: rslemer - 05-03-2020, 04:58 PM - Forum: Administrator Support - Replies (6)

one mailbox scanner shows me the error

[INFO]: MailScanner - cron task had timedout as it is not completed last time it run- restarting Scanning imap.umbler.com in progress Sorry! Attempt to access restricted file.
We are looking for this file path: modules//.php
We are looking here:
Real file path:
Root dir path: /usr/share/corebos/corebos-master/

how I can solved that?

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  Suggestion - unify mailbox information
Posted by: rslemer - 05-02-2020, 05:53 PM - Forum: Administrator Support - Replies (4)

Today I need input data for access user mailbox in two different locals

1) Mail Manager, for user access your mailbox inside the CRM

2) and in second screen, when I need setting a Mail Scanner, I will asked for put same data ( imap server, user mail and password ) another time ( and I think system save there information in another table too )

Problem will be occurs when user changes your mail password ( for example ). Is comom forget inform support for changes in Mail Scanner, and process for capture your mail messages is interrupt

I suggest using the information in only one table ( for both process ), is more easy to setup and monitoring, any changes

And when any problems occus too, user will be alerted, when try access your mailbox in mail manager

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  Setting - Scheduler - not action button
Posted by: rslemer - 04-30-2020, 08:16 PM - Forum: Administrator Support - Replies (3)

In setting, option scheduler not has a new button action in right top as others



Attached Files Thumbnail(s)
   
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  What does the $(general : (__VtigerMeta__) InventoryDetails) do?
Posted by: Guido1982 - 04-30-2020, 10:14 AM - Forum: Administrator Support - Replies (3)

I noticed this variable in the e-mail task screen. What does it do?

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  Error in converting Lead
Posted by: phongkni - 04-28-2020, 08:13 AM - Forum: User Support - Replies (2)

The error occurs when I update the latest bug fixes, this error does not occur before.
When I convert Lead to Opportunity and Contact, there is an error:
Fatal error: Call to a member function getDefault() on null in C:\xampp\htdocs\include\Webservices\Create.php on line 98

Please help me, Thanks

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  Can't add related module block to the main layout
Posted by: addady2 - 04-24-2020, 09:02 AM - Forum: Administrator Support - Replies (16)

Hi,

I Can't add related module block (activities/todo) to the main layout of Organization.
It not available in the menu (attach some screen shots).

The module is active and function in the "More information" tab.

How to fix it?


P.S: One of the pic is too width. you need to decrease the font size (zoom out, Ctrl - - ) to see the full pic



Attached Files Thumbnail(s)
       
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  Background image after upgrade
Posted by: addady2 - 04-23-2020, 04:03 AM - Forum: Administrator Support - Replies (2)

Hi

After upgrade I have got background image all over the crm page.

Trying to:
*Logout and login.
*Working on other browser.
*Working in incognito mode.

Didn't help.
How to remove it?
Attach screenshot.



Attached Files Thumbnail(s)
   
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  Some failed updates, what to do?
Posted by: addady2 - 04-23-2020, 03:34 AM - Forum: Administrator Support - Replies (1)

Hi,

I upgrade an old system, and got few failers.
max_execution_time is quit big so its not the issue.
Total Number of updates executed : 92 Correct Updates : 84 Failed Updates : 8

here are the failer log:

Quote:Update cbupd-0000253: migrateLinksIntoBusinessActionEntities::migrateLinksIntoBusinessActionEntities
Migrate Vtiger Links into Business Action entities
F
ALTER TABLE `com_vtiger_workflows` ADD `purpose` TEXT NULL;
F
ALTER TABLE `com_vtiger_workflows` ADD `relatemodule` varchar(100) default NULL;
Invoking vtlib_handler for module.enabled ...START
Invoking vtlib_handler for module.enabled ...DONE
ADORecordSet_empty
S
update vtiger_businessactions set mandatory=1
ADORecordSet_empty
S
update vtiger_field set typeofdata='V~O' where fieldid=?  Array ( [0] => 834 )
Changeset migrateLinksIntoBusinessActionEntities applied!
The vtiger links were migrated successfully into Business Action entities
Failed Queries Log
ALTER TABLE `com_vtiger_workflows` ADD `purpose` TEXT NULL;
ALTER TABLE `com_vtiger_workflows` ADD `relatemodule` varchar(100) default NULL;

------------------

Update cbupd-0000255: addSummaryColumnToProfile2Field::addSummaryColumnToProfile2Field
Add summary column in vtiger_profile2field table
F
ALTER TABLE vtiger_profile2field ADD summary enum('T', 'H','B', 'N') DEFAULT 'B' NOT NULL
Changeset addSummaryColumnToProfile2Field applied!
Failed Queries Log
ALTER TABLE vtiger_profile2field ADD summary enum('T', 'H','B', 'N') DEFAULT 'B' NOT NULL
---------------------

Update cbupd-0000259: addWFPurpose::addWFPurpose
Add PURPOSE field to workflows
F
ALTER TABLE `com_vtiger_workflows` ADD `purpose` TEXT NULL;
Changeset addWFPurpose applied!
Failed Queries Log
ALTER TABLE `com_vtiger_workflows` ADD `purpose` TEXT NULL;

----------------------

Update cbupd-0000274: addChgPWDEmailTemplate::addChgPWDEmailTemplate
creation of change password email template
Permission to perform the operation is denied
Update cbupd-0000275: migrateemailtemplates::migrateemailtemplates
Migrate EMail templates
Permission to perform the operation is denied

--------------------
Update cbupd-0000278: emailmsgTemplate::emailmsgTemplate
creation of customer portal email message template
Permission to perform the operation is denied

---------------------

Update cbupd-0000282: addSendEmailAction2FAQ::addSendEmailAction2FAQ
Add FAQ template and send email action
Permission to perform the operation is denied
--------------------

Update cbupd-0000300: addCbRuleMissingContext::addCbRuleMissingContext
Add coreBOS Rule web service call missing context
F
INSERT INTO vtiger_ws_operation_parameters (operationid, name, type, sequence) VALUES (73, 'context', 'String', 2);
Changeset addCbRuleMissingContext applied!
Failed Queries Log
INSERT INTO vtiger_ws_operation_parameters (operationid, name, type, sequence) VALUES (73, 'context', 'String', 2);


What to do in order to sustain fully functaly system?

Thank you

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  [Solved] workflow to concatenate inventory details product lines in one field
Posted by: geraldbigot - 04-21-2020, 10:20 AM - Forum: Administrator Support - Replies (1)

Hi,

What would be the best way to do that :

I want to update a text field with these lines, coming from Salesorder :

Product 1 - Qty - Description /n
Product 2 - Qty - Description /n
...  /n
Product 5 - Qty - Description /n

Is it possible with workflows ? Business Map ?

Thank you for your help.

Gérald

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  Question about workflows testing
Posted by: geraldbigot - 04-12-2020, 11:02 AM - Forum: Administrator Support - Replies (2)

Hello,

When you say using evalwf.php like that :

mycrm/evalwf.php?workflowid=xx&crmid=xx

it's easy to find workflowid but which CRMID is needed ?

Thank you for your help

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