I try capture all user emails

I create one rule for each user email, but nothing to do.

I think is necessary create two rules, one for to and another for from, right?


I am do wrong?

See image of rule

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I try capture all user emails

I create one rule for each user email, but nothing to do.

I think is necessary create two rules, one for to and another for from, right?


I am do wrong?

See image of rule

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When use a quick create, some itens not translate

see attached image

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When I received a call system show this error message
 (see attached image )

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It's a Monday on a Tuesday... Get one mystery solved and another one pops up. almost there...

I'm getting this returned when vtigercron.sh runs at it's scheduled time: 4 times an hour - 15 minute intervals.

Quote:[INFO]: Workflow - not ready to run as the time to run again is not completed
Failed! [TroubleTickets] is not enabled for scanning![INFO]: Scheduled Import - not
ready to run as the time to run again is not completed

Quote:Failed! [TroubleTickets] is not enabled for scanning!

If text, in last view has a special characters, system not shows correctly

See attached.

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When coreBOS is linked with Asterisk, all communication between them, Asterisk system generate a number, called UUID.


This UUID is a unique identify for each call, for example.

See example, portion of log:

Event: Unlink
Privilege: call,all
Channel1: SIP/2021-00005d9d
Channel2: SIP/2029-00005d9e
Uniqueid1: 1513622047.600735
Uniqueid2: 1513622047.600736
CallerID1: 2021
CallerID2: 2029

I need coreBOS can save this UUID for each captured event.

I wish use this UUID as call protocol ( in contact center ), and this UUID is a key for link coreBOS operation with recording in iPBX.

I suggest, coreBOS save this number in task event.

See attached.

See attached images

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My user, wish only your time, create a new client thru "module lead"

that is, only by this form

include lead -> make conversion

Never, user should created directly account.

I think if I blocked Create in user perfil, user cannot convert a lead, too, right?

There any way, to do that?

Not created Account directly, without create a lead previouly ?

How I can generated a report with calls made in specific period?

For example, I wish a report with all call made at yesterday, for user or group of user.

the idea is mensure productivity for all user.

I am testing mobile module

One situation is when system integrate with Pabx Asterisk, coreBOS use a field for user set your extension, for made call

Occurs as, when same user, use a mobile, normally this user use another extension number ( installed in your cell phone ).

I thing is necessary, one new field for set the second extension extension number ( a mobile Asterisk Extension )

When user at office, using a Web Interface, system can be use a default extension number

When user use a mobile interface, I think is necessary create a second field, for set this new extension number.

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